RCUH HR IMPORTANT – Update: Resolution of Technical Issue and RCUH Human Resources Portal/Employee Self-Service New System Launch Date

Tuesday, September 5, 2023

We are pleased to share that the technical issues for the RCUH Human Resources Portal/Employee Self-Service system have been resolved and the upgrade is ready for implementation.

Resolution of Technical Issue:

Our team has been working diligently to address and resolve the technical challenges that led to the delay of the system upgrade on August 28, 2023. After thorough analysis and testing, we are confident that the issues have been fully resolved. We appreciate your patience and support throughout this process.

New System Launch Date: 9/11/23

We are excited to announce that the new launch date for the RCUH Human Resources Portal/Employee Self-Service system upgrade is set for September 11, 2023. The extra time taken to address the technical issues ensures that we will be able to provide you with a seamless and enhanced experience when using the system.

Mark Your Calendars:

  • Friday, September 8, 2023, at 6:00 p.m. to Sunday, September 10, 2023, at 12:00 p.m. (HST): The RCUH Human Resources online systems will be down during this time to prepare for our new website and system upgrade. This will include:
    • Human Resources Portal
    • Employee-Self Service (ESS)
    • Careers/Recruiting
    • New Hire Documents (EHS)
  • Monday, September 11, 2023: New launch date for the upgraded system. Effective Monday, September 11, 2023, the links to the Human Resources Portal and Employee Self-Service will change. You will receive the new URLs the morning of September 11. You can also go to RCUH.com > Human Resources Portal and Employee Self-Service for the most up-to-date links.

We recognize the impact that this upgrade has on our operations and your work, and we are committed to making this transition as seamless as possible. We believe that the upgraded system will significantly enhance your productivity and overall experience.

Your feedback is invaluable to us. As you start using the new RCUH Human Resources Portal/Employee Self-Service system, please don’t hesitate to share your thoughts and insights with us. We are here to provide any support you may need during this transition.

If you have any questions or feedback, please contact RCUH HR Information Systems via phone (808-956-8900) or email ([email protected]).