UPDATE (January 30 – 2:00 pm) All employee accounts have been corrected by Kaiser so employees should not have issues obtaining services. Thank you for your patience and understanding.
Original Post:
Please be aware that we have just received notice (January 30, 2025) that there was an issue with Kaiser’s processing of RCUH’s electronic enrollment file.
If you received a notice from Kaiser that your medical coverage has ended, please note this was sent in error and you are currently showing active coverage in the RCUH system. Kaiser is currently working on correcting this error on their end and has committed to resolving these enrollments no later than tomorrow, Friday, January 31st.
If you require immediate services today (e.g., medical appointments, prescriptions), please contact the Employee Benefits section to put you on the RUSH/EXPEDITED list with Kaiser:
RCUH Employee Benefits Section Contact Information:
Email: [email protected]
Phone: (808) 956-7055 or (808) 956-2326
We sincerely apologize for the confusion and any inconvenience this may have caused.