To: All RCUH Regular-status (50-100% FTE) Employees
Friendly reminder to please submit any Benefits Enrollment/Change election forms to RCUH by this Friday, May 15. RCUH’s 2020 Benefits Open Enrollment period is May 4-15, 2020 for the plan year July 1, 2020 – June 30, 2021.
IMPORTANT DATES
| Monday, May 4, 2020 –
Friday, May 15, 2020 |
RCUH Open Enrollment Period
Review the Open Enrollment Information and online videos |
| Friday, May 15, 2020 | DEADLINE to submit Benefit Enrollment/Change/Waiver Forms to RCUH Benefits – Fax: (808) 956-5022 or Email: [email protected] |
| Wednesday, July 1, 2020 | Start date of Benefit Enrollment/Change |
Submission of Forms
If you need assistance with the submission of your forms, please email [email protected] or call (808) 956-3100.
Medical and Dental Coverage
No change: If you have no changes to your medical and dental coverage, there is no action needed.
Any changes to your plan, coverage tier, or dependents can be submitted using the Open Enrollment RCUH Group Health Plan Enrollment Form (OEB-5Ha).
Waiver Form Required
Employees who wish to waive health benefits must submit the Open Enrollment RCUH Group Health Waiver Form (OEB-5Wb) to RCUH Human Resources as an agreement that he/she is opting to waive health coverage at this time. Even if you have previously waived medical coverage with the RCUH, a new waiver MUST be received for the plan year 2020-2021 or corrective action may occur.
Flexible Spending Accounts (FSA)
For all employees currently enrolled or who wish to enroll in Healthcare FSA and/or Dependent Care FSA, you are required to re-enroll every plan year (during this open enrollment period) using Open Enrollment RCUH Flexible Spending Enrollment & Change Form (OEB-5F). These plans do not rollover into the new plan year.
Supplemental Long-Term Care Insurance (LTC)
If you wish to enroll in supplemental coverage, please contact 956-3100 or email [email protected] for assistance.
** NEW: Benefits Summary on Employee Self-Service (ESS)
All Open Enrollment materials will be available in the Enhanced Benefits Summary on ESS (Employee Self-Service). Please see the Attachment: How to Access your Benefits Summary OE Materials for instructions on how to find open enrollment materials on ESS, view your current benefits, and important things to consider about Open Enrollment. If you are having difficulty logging in to ESS, please contact RCUH HR Information Systems at: [email protected].
Relevant Policies
- 3.520 RCUH Health Plans
- 3.520A Addendum: RCUH Health Plans
- 3.530 RCUH Flexible Spending Plan
- 3.530A Addendum RCUH Flexible Spending Plan
- 3.540 RCUH Group Life Insurance
Contact Information
Contact RCUH Employee Benefits for general inquiries on Open Enrollment, eligibility, and assistance with forms.
Phone: (808) 956-2326 or (808) 956-3100
Email: [email protected]
Fax: (808) 956-5022
Contact RCUH HR Information Systems if you are having difficulty logging in to ESS.
Phone: (808) 956-8376 or (808) 956-5799
Email: [email protected]
Contact carriers (i.e., HMSA, Kaiser, HDS, NBS, etc.) directly with any specific coverage inquiries or for assistance on current claims.
HMSA
Current Members, please call a customer service representative based on your existing plan:
- Preferred Provider Plan & CompMED: (808) 948-6111
- Health Plan Hawai’i & Health Plan Hawai’i Plus: (808) 948-6372
Prospective members, email rcuh_benefits.com with your specific questions or if you would like a hard copy of the materials mailed to you.
Kaiser
Kaiser Member Services: (808) 432-5955
Care Transition Team (for selecting a primary care physician, appointment scheduling): (808) 643-5744
HDS
Customer Service: (808) 529-9248
National Benefit Services (NBS)
Current members, please let the Customer Service Representative know that you are with RCUH.
Phone: (855) 399-3035 **Service Center now available 2am – 5pm Hawai’i Standard Time
Email: [email protected]