The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Monday, June 24, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on June 18 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on June 24 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on June 25.

Additionally, on June 19, 20, and 21 we encountered a processing error with our third-party payment processor that has affected our ability to issue ACH or Card payments.  For payment transactions approved in the Financial Portal on June 19, 20, or 21, RCUH has not been able to process or issue ACH or Card payments.  The processing error has not affected RCUH vendor check payments. For payment transactions approved on June 19, 20, or 21, checks have been processed, printed, and distributed in accordance with our normal processing schedule. The Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work with our third-party payment processor to resolve this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].