New HMSA Subscriber ID Cards

To: All RCUH HMSA Medical Insurance Plan Members (and enrolled dependents)

Why did I receive a new card in the mail?
In compliance with the Consolidated Appropriations Act (CAA), HMSA will be issuing updated Subscriber ID Cards to all RCUH group plan enrollees starting December 2024 through January 2025.

The Consolidated Appropriations Act, 2021 (CAA) established protections for consumers related to surprise billing and transparency in health care. The CAA requires health plans to include members’ in-network and out-of-network deductible (DED) and maximum out-of-pocket (MOOP) limits on ID cards. The ID cards must also include a phone number and website address where members can receive further assistance.

There have been no mid-year changes to the RCUH HMSA medical plans or coverages.


What action is needed by me?
No action needs to be taken. RCUH HMSA members can identify their most updated ID cards using the generated date on the bottom left-hand side of their card.


Applicable Link:
HMSA Transparency in Coverage (TCR) and Consolidated Appropriations Act (CAA) Overview

RCUH Employee Benefits Section:
Email: [email protected]
Phone: (808) 956-7055 or (808) 956-2326

HMSA Customer Service:
Phone: (800) 776-4672