RCUH Vendor Payments Issue Resolved – UPDATE

The issue with our vendor payments has been resolved and we resumed normal business processing on Friday, November 25, 2022. We have restored our server connection with our ePayment processor and resumed processing ePayments (ACH or Card) for transactions approved on November 25.

On Tuesday, November 15, we encountered a system error which affected our normal business processing. All vendor payments for transactions approved from Tuesday, November 15 through Wednesday, November 23 were processed as a Check. There were no ePayments for transactions approved during this time period. Although the Remittance Information section on the payment document may show the vendor approved payment type is ACH or Card, please refer to the listing screens or Search All Documents for confirmation of the actual payment type that was sent to the vendor.

If you have an employee or vendor that received a Check but needs an ePayment, we can assist with reissuing the payment as an ePayment. To request a reissued payment, please submit your request to Staci Saito at [email protected] and refer to RCUH Policy 4.250 for more details.

We sincerely apologize for any inconvenience this has caused and thank you for your patience and understanding.

RCUH Vendor Payments – UPDATE

On Tuesday, November 15, 2022, we encountered a system error which affected our normal business processing. We are currently unable to establish a server connection with our ePayment processor, and we are continuing to work on resolving this issue.

Starting from Tuesday, November 15, ALL vendor payments will be processed as a Check during this time period. There will be no ePayments (ACH or Card) until we can reestablish a server connection with our ePayment processor. Although the Remittance Information section on the payment document may show the vendor approved payment type is ACH or Card, please refer to the listing screens or Search All Documents for confirmation of the actual payment type that was sent to the vendor.

If you have an employee or vendor that needs an ePayment via ACH or Card, we respectfully ask that you hold on approving the payment transaction until this issue is resolved. If a check was already issued during this time period, we can assist with reissuing the payment as an ePayment when we reestablish a server connection with our ePayment processor. To request a reissued payment, please submit your request to Staci Saito at [email protected] and refer to RCUH Policy 4.250 for more details.

This issue has not affected payments for transactions approved on Monday, November 14. For transactions approved on November 14, checks were printed and distributed, and ePayments (ACH and Card) were processed. The listing screens and Search All Documents functions have been updated for transactions approved on November 14, 2022.

We apologize for any inconvenience this has caused and thank you for your understanding.

RCUH Vendor Payments for November 15, 16, 17, 18 2022 – UPDATE

On Tuesday, November 15, 2022, we encountered a system error which affected our end of day business processing. We are continuing to work on resolving this issue.

All vendor payments for transactions approved from Tuesday, November 15 through Friday, November 18 will be processed as a Check. There will be no ePayments (ACH or Card) for transactions approved during this time period. Although the Remittance Information section on the payment document may show the vendor approved payment type is ACH or Card, please refer to the listing screens or Search All Documents for confirmation of the actual payment type that was sent to the vendor.

This issue has not affected payments for transactions approved on Monday, November 14. For transactions approved on November 14, checks were printed and distributed, and ePayments (ACH and Card) were processed. However, the listing screens and Search All Documents functions have not been updated for transactions approved on November 14, 2022.

RCUH transactions approved on November 15 through 18 for UH Extramural accounts will be transmitted and posted to the UH Kuali Financial System on November 18. The UH Project Fiscal Reports should be updated on the morning of Monday, November 21.

We apologize for any inconvenience this has caused and thank you for your understanding.

RCUH Vendor Payments for November 15 and 16, 2022 – UPDATE

On Tuesday, November 15, 2022, we encountered a system error which affected our end of day business processing.  We are continuing to work on resolving this issue.  Vendor payments for transactions approved on Tuesday, November 15 and Wednesday, November 16 will be processed when the issue is resolved.

The Financial Portal will remain open and online purchasing, payment, and travel transactions can be created and approved. However, RCUH transactions approved on November 15 and 16 for UH Extramural accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

On an emergency basis only, manual checks can be issued during this period. Fiscal Administrators should contact RCUH Disbursing at [email protected].

We apologize for any inconvenience this may cause and thank you for your understanding.

RCUH Vendor Payments for November 15, 2022

On Tuesday, November 15, 2022, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on Tuesday, November 15 will be processed when the issue is resolved.

The Financial Portal will remain open and online purchasing, payment, and travel transactions can be created and approved. However, RCUH transactions approved on November 15 for UH Extramural accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for any inconvenience this may cause and thank you for your understanding.

RCUH Financial Portal Maintenance: Friday, November 11, 2022, 8:00 a.m. to 12:00 p.m.

The RCUH Financial Portal will be partially down for system maintenance on Friday, November 11, 2022, from 8:00 a.m. to 12:00 p.m. (HST).

During this time period, the Financial Portal will be accessible and online purchasing, payment, and travel transactions can be created and saved. However, Fiscal Administrators will not have the ability to approve transactions and the Reporting functions will not be operational.

We apologize for any inconvenience this may cause and thank you for your understanding.

UPDATE – RCUH Vendor Payments for November 2, 2022

On Wednesday, November 2, 2022, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on Wednesday, November 2 were processed on Thursday, November 3.

RCUH transactions approved on November 2 for UH Extramural accounts will be transmitted and posted to the UH Kuali Financial System on November 3.

We apologize for any inconvenience this may have caused and appreciate your patience.

RCUH Vendor Payments for November 2, 2022

On Tuesday, November 2, 2022, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on Tuesday, November 2 will be processed when the issue is resolved.

The Financial Portal will remain open and online purchasing, payment, and travel transactions can be created and approved. However, RCUH transactions approved on November 2 for UH Extramural accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for any inconvenience this may cause and thank you for your understanding.

NOTICE TO ATTORNEYS INTERESTED IN PROVIDING LEGAL SERVICES TO THE RESEARCH CORPORATION OF THE UNIVERSITY OF HAWAIʻI

Wednesday, October 5, 2022: This posting was updated with new SOQ submittal dates.

Licensed attorneys who wish to provide specialized legal services to the Research Corporation of the University of Hawaiʻi (RCUH) for the remainder of the fiscal year commencing July 1, 2022, are invited to submit a Statement of Qualifications and Expression of Interest (SOQ) to RCUH pursuant to HRS § 103D-304.

RCUH is currently looking to contract for legal services in the following area:

  1. Employee Benefits.  Services shall include but not be limited to:
    1. Drafting, reviewing, and providing advice and recommendations relating thereto;
    2. Providing advice and recommendations regarding responses to claims asserted by current and former employees; 
    3. Participating in negotiations regarding items (a) and (b); and
    4. Providing guidance on applicable statutes, regulations, and other legal requirements.

RCUH currently offers many employee benefits ranging from paid and unpaid leaves, health insurances, flexible spending accounts, other pre-tax and post-tax deductions, retirement account contributions (401a, 403b), life insurance, long term disability insurance, and long term care insurance.

Previous experience advising employers is essential, and previous experience advising government agencies is preferred.  

Please email your SOQ to: [email protected] by Friday, October 14, 2022, to be eligible for consideration.  SOQs received after October 14, 2022 will be classified as “late submittals” for the balance of the fiscal year as follows: a late submittal received October 15, 2022 through December 7, 2022, will be considered for services beginning January 1, 2023; a late submittal received December 8, 2022 through February 8, 2023, will be considred for services beginning March 1, 2023.

SOQ forms are available here.

SuperQUOTE™ Training Offered by CommercePoint

RCUH buyers who are new to SuperQUOTE™, an electronic solicitation solution (for requests for quotation, proposal, information, or a sealed bid request), should consider enrolling in one of the September trainings offered by CommercePoint:

  • Tuesday, September 13, 10:00 a.m. to 11:00 a.m.
  • Tuesday, September 20, 10:00 a.m. to 11:00 a.m.
  • Tuesday, September 27, 10:00 a.m. to 11:00 a.m.

You’ll learn about the SuperQUOTE™ buying process and how to :

  • create a new request
  • create a sealed bid request
  • award, cancel, or copy a request
  • write an effective request
  • qualify your vendors

Register here for an in-person class or to attend virtually.

In-person classes will be in the FMO Training Room, UH Mānoa Lower Campus, 1406 Lower Campus Road, Building 171-B, Room 59 (portable building across SimplyFi Arena at Stan Sheriff Center). Classes are limited to 20.

REMINDER: Please use the RCUH account for transactions being processed through RCUH. Refer to these RCUH buyer registration instructions.

Any questions about the training or to request an on-site training class at your location may be directed to [email protected].