Updates to RCUH Policies 2.206, 2.304

In an effort to increase awareness of updates to RCUH’s policies and procedures, Policies 2.206 Administration of UH ORS Subawards and 2.304 FFATA Reporting have been updated. This action was taken to align RCUH policies with updated UH Office of Research Services requirements. The updated policies are posted on the RCUH website and are available for immediate download.

Should you have any questions, please contact Erin H. Yoda via email at [email protected].

RCUH RFP No. CS2024-1, Response to Offeror Questions Received October 7-15, 2024

RCUH received multiple questions about RCUH RFP No. CS2024-1, “Design and Development of RCUH Website.” Below are RCUH’s responses.

Q: In Section 2.5-1, is RCUH referring to a commercial CMS product, a custom CMS, or an open-source CMS? Should we include a scope for CMS training in this proposal?

A: In terms of a CMS, RCUH is not restricting it to a certain type of CMS, however it should be user-friendly for staff to update and maintain. In terms of CMS training, a scope would be helpful, but not mandatory for the proposal. Pricing for CMS training should be included in the base proposal, per 3.1.5 (pg. 11 – see second bullet under Base Proposal).

Q: What specific SEO goals does RCUH want to achieve? For instance, improved rankings, increased traffic, higher conversion rates, etc.

A: In terms of SEO goals mentioned in Section 2.6, RCUH would like to:

  • Improve page loading speed
  • Increase organic traffic, engagement
  • Lower bounce rate

Q: Could the choice of CMS be a factor in reducing administrative overhead during the modernization process?

A: Yes, that could be a factor in your proposal.

Q: What specific requirements or guidelines does RCUH have in mind for ensuring that all images on the new site have appropriate alternative text to meet WCAG compliance?

A: Per Web Content Accessibility Guidelines, websites should provide text alternatives for any non-text content, such as images, and if non-text content is pure decoration, is used only for visual formatting, or is not presented to users, then it is implemented in a way that it can be ignored by assistive technology. RCUH would like to ensure all images have alternative text to be compliant with these guidelines and will discuss this process with the selected Offerer. RCUH will provide a collection of images with descriptions that the selected Offeror may choose from for the updated webpage.

Q: In the Document Library, permalinks should remain the same even when documents are updated or replaced. If we move forward with modernization, we should structure slugs and breadcrumbs on the page for improved navigation. Will these changes be acceptable for modification?

A: Yes.  We encourage other suggestions Offerers may have to improve navigation on the RCUH website.

Q: RCUH having defined routes at https://www.rcuh.com/news/ does not effectively represent information to the end user compared to https://www.rcuh.com/about. Should we address this issue?

Yes.

Tickets, Tables Available for 2024 RCUH Awards Luncheon – November 1, 2024

Date: Friday, November 1, 2024
Time: 11:30 a.m. to 1:30 p.m.
Venue: UH Mānoa Campus Center Ballroom
Cost: $40 per ticket or $240 for a table of six

Join us on Friday, November 1 as we recognize the accomplishments and hard work of 21 outstanding RCUH employees! Attendees will be inspired by their stories of perseverance, successes, and efforts to better our society and strengthen our local community. This annual celebration is not to be missed, so secure your seat today!

Seats are limited so be sure to RSVP by Friday, October 11, 2024, by filling out the form below. If you have any questions, please contact RCUH Corporate Services at [email protected] or (808) 956-0504. We hope to see you there!

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2024 United Way Campaign Is Underway

One of the beautiful things about RCUH employees is their willingness to help others. This year, we join the University of Hawaiʻi System and the United Way to shape our community’s future and bring food, shelter, healthcare, and education to those in need.

A donation of any amount can make an impact. RCUH employees can access the IGNITE platform for online donations.

Important note: An email address will be needed to log in. The email address is your preferred email address on file in Employee Self-Service (ESS).

With a minimum $20 donation, you can designate your gift to a United Way partner agency; see the 2024 Nonprofit Partner Agency List. The RCUH United Way campaign ends on October 4, 2024. We are grateful for your support to reach our statewide $4000 goal!

Please refer to the instructions for online donations. You have the option to make a one-time payment or installment payments via credit card or direct bill.

To make a cash or check donation, please enclose a note (donor name, email address, and project name) along with your payment and send it to: RCUH Corporate Services, 1601 East-West Rd, Burns Hall 4th Floor Makai Wing, Honolulu, HI 96848.

Should you have any questions, please email RCUH Corporate Services at [email protected].

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2024 RCUH Financial Portal 2.0 – Announcement 5 – Welcome!

Welcome to Financial Portal 2.0! The new website address for the Financial Portal is https://lms.fis.rcuh.com

User Logins

All authorized users will retain their current usernames. However, users will be required to reset their passwords during their initial login. To reset your password, please select “Forgot Password?” on the login page. A password reset email will be sent to the email address associated with your user account.

Previous Announcements and Resources

For additional information, please refer to the earlier notices posted on:

  • June 24, 2024: 2024 RCUH Financial Portal Refresh – Announcement 1 – General Information
  • June 24, 2024: 2024 RCUH Financial Portal Refresh – Announcement 2 – July 10 Webinar
  • July 12, 2024: 2024 RCUH Financial Portal 2.0 – Announcement 3 – Webinar Materials
  • July 12, 2024: 2024 RCUH Financial Portal 2.0 – Announcement 4 – REMINDER

Support & Help

After logging into the new Financial Portal 2.0, users will be able to access a green Help Widget at the bottom of the website to submit Help Desk questions or look up Knowledge Base articles.

Financial Portal users can also contact RCUH Accounting at [email protected] for questions, comments, or feedback.

2024 RCUH Financial Portal 2.0 – Announcement 4 – REMINDER

As previously announced, RCUH will be releasing its refreshed Financial Portal 2.0 on Monday, July 15, 2024. The previous Financial Portal will be disabled on Friday, July 12 at 4:00 PM.

Important Dates
Friday, July 12 to Sunday, July 144:00 PM HST – Financial Portal 1.0 disabled  
Monday, July 15Financial Portal 2.0 LIVE New URL for Financial Portal: https://lms.fis.rcuh.com
Website Address

On Friday, July 12, 4:00 p.m. HST, users will no longer be able to log in to the existing RCUH Financial Portal 1.0 with the website address https://fis.rcuh.com. On Monday, July 15, users will be able to access the new website https://lms.fis.rcuh.com. Please update your Bookmarks or Favorites in your web browser.

User Logins

All authorized users will retain their current usernames. However, users will be required to reset their passwords during their initial login. To reset your password, please select “Forgot Password” on the login page. A password reset email will be sent to the email address associated with your user account.

Impact on Pending Documents

ALL pending documents will be seamlessly migrated to the new Financial Portal. The migration process will commence on Friday, July 12, at 4:00 p.m. HST.  This includes documents with statuses of Pending PI Submittal, Pending FA Approval, Pending Additional Info Requested, Pending RCUH Approval, and Disapproved.

Training

The appearance and functionality of Financial Portal 2.0 will remain identical to the current system. The overall layout and locations for entering information on the forms will be consistent, ensuring a smooth transition with a minimal learning curve. There will be very few changes to the workflows or business processes that Financial Portal users are familiar with. To prepare our users for the release, RCUH hosted a webinar on July 10.  Please refer to our July 12 announcement posted here to access the webinar recording and materials.

Questions and Support

If you have any questions or comments, please contact RCUH Accounting at [email protected].

2024 RCUH Financial Portal 2.0 – Announcement 3 – Webinar Materials

RCUH will be releasing its refreshed Financial Portal 2.0 on Monday, July 15, 2024. To prepare for the release, RCUH hosted a webinar on July 10. This presentation provided an overview of the Financial Portal 2.0 and was tailored to users already familiar with the RCUH financial system workflows and business processes. Below is the recorded session, Release Notes, and Questions and Answers from the presentation.

Users can also find Knowledge Base articles within the Financial Portal 2.0 Help Widget. Please continue to check the RCUH website for additional General Announcements.

If you have any questions or comments, please contact RCUH Accounting at [email protected].

RCUH Vendor Payments for July 09, 2024 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Tuesday, July 09, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on July 09 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on July 09 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on July 10.

Additionally, vendor payments for transactions approved July 08 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

Financial System Processing Now Available

RCUH’s fiscal year-end processing has been completed and the RCUH financial system is now open for Fiscal Year (FY) 2025. Fiscal Administrators may now approve online purchasing, payment, and travel transactions in the Financial Portal. The first check run for Fiscal Year 2025 will be on Wednesday, July 3, 2024, at 4:00 PM.

UH Project Fiscal Reports may reflect incorrect amounts and balances until KFS is opened for FY 2025.  Until KFS is opened for FY 2025, please use the Mass Printing Reports to access the UH Project Fiscal Reports as of June 2024 and earlier.

Reminder: Service dates are required for all payment transactions approved through Friday, August 30, 2024. The service date format is MM/DD/YYYY.  For payments approved after July 31, 2024, $100,000 or greater, and with service dates of June 30 or earlier, please complete the RCUH AP Worksheet. Please include estimates or projections for invoices that have not been received as of July 31, 2024.  Please email your worksheet to Staci Saito at [email protected] by Thursday, August 1, 2024.  If there are no payments to report, please email Staci to report there are no items by Thursday, August 1, 2024.

Please refer to the Monday, June 3 General Announcement on Service Dates for more information.