Welcome to Financial Portal 2.0! The new website address for the Financial Portal is https://lms.fis.rcuh.com. 

User Logins

All authorized users will retain their current usernames. However, users will be required to reset their passwords during their initial login. To reset your password, please select “Forgot Password?” on the login page. A password reset email will be sent to the email address associated with your user account.

Previous Announcements and Resources

For additional information, please refer to the earlier notices posted on:

• June 24, 2024: 2024 RCUH Financial Portal Refresh – Announcement 1 – General Information
• June 24, 2024: 2024 RCUH Financial Portal Refresh – Announcement 2 – July 10 Webinar
• July 12, 2024: 2024 RCUH Financial Portal 2.0 – Announcement 3 – Webinar Materials
• July 12, 2024: 2024 RCUH Financial Portal 2.0 – Announcement 4 – REMINDER

Support & Help

After logging into the new Financial Portal 2.0, users will be able to access a green Help Widget at the bottom of the website to submit Help Desk questions or look up Knowledge Base articles.

Financial Portal users can also contact RCUH Accounting at [email protected] for questions, comments, or feedback.

As previously announced, RCUH will be releasing its refreshed Financial Portal 2.0 on Monday, July 15, 2024. The previous Financial Portal will be disabled on Friday, July 12 at 4:00 PM.

Important Dates

Friday, July 12 to Sunday, July 14	4:00 PM HST – Financial Portal 1.0 disabled
Monday, July 15	Financial Portal 2.0 LIVE New URL for Financial Portal: https://lms.fis.rcuh.com

Website Address

On Friday, July 12, 4:00 p.m. HST, users will no longer be able to log in to the existing RCUH Financial Portal 1.0 with the website address https://fis.rcuh.com. On Monday, July 15, users will be able to access the new website https://lms.fis.rcuh.com. Please update your Bookmarks or Favorites in your web browser.

User Logins

All authorized users will retain their current usernames. However, users will be required to reset their passwords during their initial login. To reset your password, please select “Forgot Password” on the login page. A password reset email will be sent to the email address associated with your user account.

Impact on Pending Documents

ALL pending documents will be seamlessly migrated to the new Financial Portal. The migration process will commence on Friday, July 12, at 4:00 p.m. HST.  This includes documents with statuses of Pending PI Submittal, Pending FA Approval, Pending Additional Info Requested, Pending RCUH Approval, and Disapproved.

Training

The appearance and functionality of Financial Portal 2.0 will remain identical to the current system. The overall layout and locations for entering information on the forms will be consistent, ensuring a smooth transition with a minimal learning curve. There will be very few changes to the workflows or business processes that Financial Portal users are familiar with. To prepare our users for the release, RCUH hosted a webinar on July 10.  Please refer to our July 12 announcement posted here to access the webinar recording and materials.

Questions and Support

If you have any questions or comments, please contact RCUH Accounting at [email protected].

RCUH will be releasing its refreshed Financial Portal 2.0 on Monday, July 15, 2024. To prepare for the release, RCUH hosted a webinar on July 10. This presentation provided an overview of the Financial Portal 2.0 and was tailored to users already familiar with the RCUH financial system workflows and business processes. Below is the recorded session, Release Notes, and Questions and Answers from the presentation.

• Release Notes
• Webinar Questions & Answers

Users can also find Knowledge Base articles within the Financial Portal 2.0 Help Widget. Please continue to check the RCUH website for additional General Announcements.

If you have any questions or comments, please contact RCUH Accounting at [email protected].

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Tuesday, July 09, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on July 09 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on July 09 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on July 10.

Additionally, vendor payments for transactions approved July 08 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH’s fiscal year-end processing has been completed and the RCUH financial system is now open for Fiscal Year (FY) 2025. Fiscal Administrators may now approve online purchasing, payment, and travel transactions in the Financial Portal. The first check run for Fiscal Year 2025 will be on Wednesday, July 3, 2024, at 4:00 PM.

UH Project Fiscal Reports may reflect incorrect amounts and balances until KFS is opened for FY 2025.  Until KFS is opened for FY 2025, please use the Mass Printing Reports to access the UH Project Fiscal Reports as of June 2024 and earlier.

Reminder: Service dates are required for all payment transactions approved through Friday, August 30, 2024. The service date format is MM/DD/YYYY.  For payments approved after July 31, 2024, $100,000 or greater, and with service dates of June 30 or earlier, please complete the RCUH AP Worksheet. Please include estimates or projections for invoices that have not been received as of July 31, 2024.  Please email your worksheet to Staci Saito at [email protected] by Thursday, August 1, 2024.  If there are no payments to report, please email Staci to report there are no items by Thursday, August 1, 2024.

Please refer to the Monday, June 3 General Announcement on Service Dates for more information.

The RCUH Financial Portal will be down for system maintenance from Friday, June 28, 2024 5:00 p.m. to Monday, July 1, 2024 5:00 a.m. (HST).

We apologize for any inconvenience this may cause and thank you for your understanding.

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Monday, June 24, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on June 18 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on June 24 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on June 25.

Additionally, on June 19, 20, and 21 we encountered a processing error with our third-party payment processor that has affected our ability to issue ACH or Card payments.  For payment transactions approved in the Financial Portal on June 19, 20, or 21, RCUH has not been able to process or issue ACH or Card payments.  The processing error has not affected RCUH vendor check payments. For payment transactions approved on June 19, 20, or 21, checks have been processed, printed, and distributed in accordance with our normal processing schedule. The Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work with our third-party payment processor to resolve this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

The RCUH Financial Portal will be down for system maintenance on Thursday, May 23, 2024, from 5:00 p.m. to 5:30 p.m. (HST).

We apologize for any inconvenience this may cause and thank you for your understanding.

On Wednesday, May 1, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on May 1 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on May 1 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Monday, April 22, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on April 22 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on April 22 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on April 23.

Additionally, vendor payments for transactions approved on April 8, April 9, April 12 and April 15 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].