Author: Kaylee Noborikawa

REMINDER: Duo Security to be enabled on RCUH Financial Portal, HR Portal/ESS on Friday, Feb. 23

To improve our security posture, RCUH will be incorporating Duo Security as a two-factor authentication solution into our RCUH Financial Portal, Human Resources Portal, and Employee Self-Service on Friday, Feb. 23, 2024. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.

How will Duo change my login experience?
When logging into an application that is protected by Duo, you will still enter your username and password. After inputting your login information, Duo requires you to approve a Duo Push notification to your smartphone or tablet and enter a 3-digit code for two-factor authentication. Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method.

If you do not have a smartphone or tablet, please email [email protected] so that we may enroll you in alternate two-factor authentication options.

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RESOURCES:

NEED ASSISTANCE?

Financial Portal: (808) 956-0509 | (808) 956-0505 | (808) 956-0516 | [email protected]

HR Portal/Employee Self-Service: (808) 956-8900 | [email protected]

REMINDER: If you have access to the HR Portal or Employee Self-Service (ESS), please remember to set up security questions in your profile for ease of access. If these are not set up and your password expires or you forget your password, you’ll need to call RCUH Human Resources at (808) 956-8900 to reset your password.

EEO/Sexual Harassment Online Training to be updated Feb. 16

RCUH will upload an updated module in its EEO/Sexual Harassment Prevention course in the RCUH Training Portal on Friday, Feb. 16 at 5:00 p.m. For those who are in the process of completing “Positive Workplace: Preventing Harassment,” you must complete this module before the new version is uploaded. If you do not, any progress made in this module will be lost.

If you have any questions, please feel free to email [email protected].

RCUH Vendor Payments for February 7, 2024

On Wednesday, February 7, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on February 7 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 7 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on January 25, January 26, January 31 and February 2 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 2, 2024

On Friday, February 2, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on February 2 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 2 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on January 25, January 26 and January 31 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

Financial Portal – Financial Forecast Reports Issue

We are aware of an issue in the Financial Forecast Budget Status Reports and Non-Payroll Projections Report.  Projected Indirect Costs are incorrectly being calculated for object code 7254 “POST DOC ASC ST NO OH”.  Object code 7254 should be excluded from Modified Total Direct Costs (MTDC) and therefore exempt from indirect costs.  We are currently working on fixing the Financial Forecast Reports and an update will be posted when this issue is resolved.

If you have any questions, please contact Maile Brooks at [email protected].

Duo Security on Finance/HR portals, effective Feb. 23

Effective Feb. 23, 2024, RCUH will require multi-factor authentication for its Human Resources Portal, Employee Self-Service, and Financial Portal. Similar to the University of Hawai’i, RCUH will be incorporating Duo Security as its new two-factor authentication solution. Here’s a brief overview of the upcoming MFA implementation: 

  • What is two-factor authentication?
    Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords. 
     
  • Why do we need two-factor authentication?
    Login credentials are more valuable than ever and are increasingly easy to compromise. Over 90% of breaches today involve compromised usernames and passwords. Two-factor authentication enhances the security of your account by using a secondary device (e.g., smartphone) to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.
     
  • How will Duo change my login experience?
    When logging into an application that is protected by Duo, you will still enter your username and password. After inputting your login information, Duo requires you to approve a Duo Push notification and enter a 3-digit code for two-factor authentication. Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method. More information on the rollout of Duo is coming soon!

**IMPORTANT ACTION NEEDED PRIOR TO FEB. 23, 2024**
If you do NOT have a smartphone, please email [email protected] to discuss alternate multi-factor authentication options.

RCUH Vendor Payments for January 16, 2024 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Tuesday, January 16, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on January 16 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on January 16 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on January 17.

Additionally, vendor payments for transactions approved on November 30, December 4, December 14, December 22, December 29, January 8 and January 12 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for January 10, 2024 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Wednesday, January 10, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on January 10 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on January 10 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on January 11.

Additionally, vendor payments for transactions approved on November 30, December 4, December 14, December 22, December 29, and January 8 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for January 10, 2024

On Wednesday, January 10, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on January 10 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on January 10 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on November 30, December 4, December 14, December 22, December 29, and January 8 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

Updates to Purchase Order Terms and Conditions in the Document Library and Financial Portal – January 9, 2024  

Effective January 9, 2024, when any of the following terms and conditions are selected on a Purchase Order (PO), the terms and conditions will be automatically included on the PO’s Vendor Print Mode (the PO must have been created on or after January 9, 2024).

  • Attachment 31, General Terms and Conditions Applicable to All Purchase Orders
  • Attachment 32a Terms and Conditions Applicable to Contracts and Purchase Orders (Under Federal Grants)
  • Attachment 32b Federal Provisions – Government Subcontract Provisions Incorporated In All Subcontracts/Purchase Orders (Under Federal Prime Contracts)
  • Attachment 32c Federal Provisions Applicable When Subcontractor (Commercial Entity) Is In Possession of Government Property – Government Subcontract Provisions Incorporated In All Subcontracts/Purchase Orders (Under Cost-Type Prime Cost Reimbursable Contracts)
  • Attachment 32d Federal Provisions Applicable When Subcontractor (Educational or Nonprofit Organization) Is In Possession of Government Property–Government Subcontract Provisions Incorporated In All Subcontracts/POs (Under Cost-Type Prime Cost Reimbursable Contracts)

Previously, Attachments 31, 32a, 32b, 32c, and 32d were only included in the PDF RCUH copy of the approved PO (by clicking the View link).

Also effective January 9, 2024, updates to Attachments 32b, 32c, and 32d were made in both the Document Library and Financial Portal.