RCUH Vendor Payments for April 22, 2024

On Monday, April 22, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on April 22 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on April 22 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on April 8, April 9, April 12, and April 15 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for April 16, 2024

On Tuesday, April 16, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on April 16 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on April 16 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on April 8, April 9, April 12, and April 15 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

2024 Forum – “Connecting Voices: Fostering Community Engagement in Research”

A UH Manoa Faculty Puwalu Research Forum in collaboration with the Research Corporation of the University of Hawaii:

Date: Friday, Apr 19, 2024
Time: 9:00 am – 11:00 am
Venue: Information Technology Center (ITC) Conferencing Room 105 A/B. 2520 Correa Road, Honolulu, Hawaii 96822.


Join us for an inspiring dialogue on community engagement in research! Explore how community involvement enhances the relevance, impact, and sustainability of research initiatives across a variety of fields―from conservation to health to social sciences and more. Panelists will share their experiences and discuss innovative strategies and best practices for amplifying community voices in the research process.


MODERATOR:

Dr. Christopher Sabine, Interim Vice Provost for Research and Scholarship, Professor Oceanography

PANELISTS:

  • Dr. Pia Arboleda, Professor and Chair of the Indo-Pacific Languages and Literatures
  • Dr. Ruben Juarez, HMSA Endowed Professor – UHERO, Director of the Pacific Alliance Against COVID-19, Professor of Economics
  • Christy Martin, MPA, Program Manager & Information Officer at UH PCSU/Coordinating Group on Alien Pest Species
  • Dr. Donna-Marie Palakiko, Assistant Professor, Nancy Atmospera-Walch School of Nursing, founding partner for the PILI Ohana Partnership
  • JoAnn Tsark, MPH, Core Director of the Community-Engaged Research Core, Ola HAWAII
  • Dr. Mehana Vaughan, Associate Professor, Department of Natural Resources and Environmental Management, U.H. Sea Grant College Program, and Hui ʻĀina Momona

CLICK HERE TO REGISTER:

RCUH Vendor Payments for March 15, 2024 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Friday, March 15, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on March 15 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on March 15 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on March 18.

Additionally, vendor payments for transactions approved on March 13 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

REMINDER: Duo Security to be enabled on RCUH Financial Portal, HR Portal/ESS on Friday, Feb. 23

To improve our security posture, RCUH will be incorporating Duo Security as a two-factor authentication solution into our RCUH Financial Portal, Human Resources Portal, and Employee Self-Service on Friday, Feb. 23, 2024. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.

How will Duo change my login experience?
When logging into an application that is protected by Duo, you will still enter your username and password. After inputting your login information, Duo requires you to approve a Duo Push notification to your smartphone or tablet and enter a 3-digit code for two-factor authentication. Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method.

If you do not have a smartphone or tablet, please email [email protected] so that we may enroll you in alternate two-factor authentication options.

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RESOURCES:

NEED ASSISTANCE?

Financial Portal: (808) 956-0509 | (808) 956-0505 | (808) 956-0516 | [email protected]

HR Portal/Employee Self-Service: (808) 956-8900 | [email protected]


REMINDER: If you have access to the HR Portal or Employee Self-Service (ESS), please remember to set up security questions in your profile for ease of access. If these are not set up and your password expires or you forget your password, you’ll need to call RCUH Human Resources at (808) 956-8900 to reset your password.

EEO/Sexual Harassment Online Training to be updated Feb. 16

RCUH will upload an updated module in its EEO/Sexual Harassment Prevention course in the RCUH Training Portal on Friday, Feb. 16 at 5:00 p.m. For those who are in the process of completing “Positive Workplace: Preventing Harassment,” you must complete this module before the new version is uploaded. If you do not, any progress made in this module will be lost.

If you have any questions, please feel free to email [email protected].

RCUH Vendor Payments for February 7, 2024

On Wednesday, February 7, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on February 7 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 7 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on January 25, January 26, January 31 and February 2 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 2, 2024

On Friday, February 2, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on February 2 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 2 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on January 25, January 26 and January 31 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

Financial Portal – Financial Forecast Reports Issue

We are aware of an issue in the Financial Forecast Budget Status Reports and Non-Payroll Projections Report.  Projected Indirect Costs are incorrectly being calculated for object code 7254 “POST DOC ASC ST NO OH”.  Object code 7254 should be excluded from Modified Total Direct Costs (MTDC) and therefore exempt from indirect costs.  We are currently working on fixing the Financial Forecast Reports and an update will be posted when this issue is resolved.

If you have any questions, please contact Maile Brooks at [email protected].

Duo Security on Finance/HR portals, effective Feb. 23

Effective Feb. 23, 2024, RCUH will require multi-factor authentication for its Human Resources Portal, Employee Self-Service, and Financial Portal. Similar to the University of Hawai’i, RCUH will be incorporating Duo Security as its new two-factor authentication solution. Here’s a brief overview of the upcoming MFA implementation: 

  • What is two-factor authentication?
    Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords. 
     
  • Why do we need two-factor authentication?
    Login credentials are more valuable than ever and are increasingly easy to compromise. Over 90% of breaches today involve compromised usernames and passwords. Two-factor authentication enhances the security of your account by using a secondary device (e.g., smartphone) to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.
     
  • How will Duo change my login experience?
    When logging into an application that is protected by Duo, you will still enter your username and password. After inputting your login information, Duo requires you to approve a Duo Push notification and enter a 3-digit code for two-factor authentication. Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method. More information on the rollout of Duo is coming soon!

**IMPORTANT ACTION NEEDED PRIOR TO FEB. 23, 2024**
If you do NOT have a smartphone, please email [email protected] to discuss alternate multi-factor authentication options.