On Tuesday, July 09, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on July 09 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on July 09 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on July 08 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

The RCUH Financial Portal will be down for system maintenance from Sunday, July 7, 2024 11:30 p.m. to Monday, July 8, 2024 09:30 a.m. (HST). During this time period, Fiscal Administrators will not be able to approve online purchasing, payment, and travel transactions in the Financial Portal. However, Principal Investigators and Secondary Users will be able to create, save, and submit transactions.

We apologize for any inconvenience this may cause and thank you for your understanding.

Fiscal Administrators may currently encounter an “insufficient funds” error message if they attempt to approve an online purchasing, payment, or travel transaction for a UH KFS Extramural or SRRC account in the RCUH Financial Portal.  Fiscal Administrators may not be able to approve online transactions until FY 2025 opening balances are loaded into KFS and transmitted to the RCUH financial system.  FY 2025 opening balances are scheduled to be loaded into KFS and RCUH on Monday, July 8, 2024.

In addition, UH Project Fiscal Reports may reflect incorrect amounts and balances until opening balances are loaded into KFS for FY 2025.

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Wednesday, July 3, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on July 3 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on July 3 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on July 5.

Additionally, vendor payments for transactions approved on June 28 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

On Wednesday, July 03, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on July 03 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on July 03 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

On June 19, 20, 21, 24, 25, and 26 we encountered a processing error with our third-party payment processor which affected our ability to issue ACH or Card payments. For payment transactions approved in the Financial Portal on June 19, 20, 21, 24, 25, and 26, RCUH was not able to process or issue ACH or Card payments on a timely basis.

The issue with our third-party payment processor has been resolved, and RCUH has resumed processing ACH and Card payments for the missing days on July 3, 2024. Vendors should receive ACH and Card payments within 2 to 3 business days and should receive payment by Monday, July 8.

The processing error did not affect RCUH vendor check payments. For payment transactions approved on June 19, 20, 21, 24, 25, and 26 checks were processed, printed, and distributed in accordance with our normal processing schedule.

In addition, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on these days. We ask for your patience as we work on updating the payment information over the next few days.

If you have any questions regarding the status of an ePayment, please contact Rochelle Fujisawa at [email protected].

We sincerely apologize for any inconvenience this has caused.  If you have any questions, please contact [email protected].

The RCUH Financial Portal will be down for system maintenance from Wednesday, July 3, 2024 5:00 p.m. to Wednesday, July 3, 2024 6:00 p.m. (HST).

We apologize for any inconvenience this may cause and thank you for your understanding.

The RCUH Financial Portal will be down for system maintenance from Wednesday, July 3, 2024 12:00 p.m. to Wednesday, July 3, 2024 12:30 p.m. (HST).

We apologize for any inconvenience this may cause and thank you for your understanding.

RCUH’s fiscal year-end processing has been completed and the RCUH financial system is now open for Fiscal Year (FY) 2025. Fiscal Administrators may now approve online purchasing, payment, and travel transactions in the Financial Portal. The first check run for Fiscal Year 2025 will be on Wednesday, July 3, 2024, at 4:00 PM.

UH Project Fiscal Reports may reflect incorrect amounts and balances until KFS is opened for FY 2025.  Until KFS is opened for FY 2025, please use the Mass Printing Reports to access the UH Project Fiscal Reports as of June 2024 and earlier.

Reminder: Service dates are required for all payment transactions approved through Friday, August 30, 2024. The service date format is MM/DD/YYYY.  For payments approved after July 31, 2024, $100,000 or greater, and with service dates of June 30 or earlier, please complete the RCUH AP Worksheet. Please include estimates or projections for invoices that have not been received as of July 31, 2024.  Please email your worksheet to Staci Saito at [email protected] by Thursday, August 1, 2024.  If there are no payments to report, please email Staci to report there are no items by Thursday, August 1, 2024.

Please refer to the Monday, June 3 General Announcement on Service Dates for more information.

The RCUH financial system was scheduled to be closed from Friday, June 28, through Wednesday, July 3 for fiscal year end processing.  However, the Financial Portal was inadvertently opened on July 1, 2024 and Fiscal Administrators had the ability to approve transactions in the Financial Portal.

The RCUH financial system has been restored from a backup of Friday, June 28, 2024 and any transaction activity that occurred on July 1, 2024 has been removed from the RCUH financial system. This means that all purchase requisitions, payment transactions, travel transactions, and vendor records that were created, modified, submitted, or approved in the Financial Portal on July 1 must be recreated, resubmitted, or reapproved.  Transactions that are recreated or resubmitted will be assigned a new Document Number when they are reprocessed in the Financial Portal.  Vendors that are recreated and resubmitted will be assigned a new Vendor Code when they are reprocessed in the Financial Portal.

We sincerely apologize for the inconvenience this has caused.  If you have any questions, please contact Maile Brooks ([email protected]) or Hyemin Koo ([email protected]).