Update on Payments Problem

We are still working on resolving the Payments problem that occurred on Friday, April 15, 2011. 

We hope to complete the update of paid transactions to display the check number and check date soon.  In the meantime, the following conditions may occur for payment transactions that were approved:

  • A completed payment transaction may still be displaying a “Pending FO Approval” or “Pending Add’l Information” message.
  • If an FO user attempts to re-approve such a transaction, an error message will appear.  DO NOT delete any such transactions at this time.
  • Payment transactions may be missing from the View or Search functions.

The Detail of Cost Report (under Accounting/Reporting) is the best way to check whether a payment transaction was completed. 

Payment transactions which were created and left in pending status (eg, not approved by the FO) on Friday, April 15, 2011, morning through approximately 3:00 pm, are unrecoverable. Transactions which were created prior to this time frame and were in pending status should still be in the system. If a Search fails to retrieve a Friday transaction and/or the transaction is not displayed on the FO’s screen, it is highly likely that the transaction will need to be re-entered.

 If you have questions, please feel free to call our Disbursing Office at 956-3608. 

 If you need assistance or have questions on a transaction, please complete the attached form and fax it to 956-3822.

 We apologize again for the inconvenience this problem has caused and thank you for your understanding and patience. 

 

Problem with Payments Function

There is a problem with the Payments system that we are working to resolve.

 

Payment transactions from late Thursday evening, April 14, to about 3:00 pm on Friday, April 15, are missing when doing a “View” or “Search”.  However, transactions which were approved by FO’s have been posted and are reflected in the Accounting reports (eg, Detail of Costs).


Again, this problem is with PAYMENTS only.  We are working to resolve the issue and will advise you if anything needs to be done on your end.

We apologize for this inconvenience and thank you for your understanding.

 

RCUH Timesheet for April 16-30 pay period

In order to minimize searching for the RCUH timesheets each pay period, we will have the current RCUH timesheet available in the Current News section of the RCUH website on the first working day of each pay period.

 

Click Here for the April 16-30 Timesheet

 

Payroll Deadline is May 2, 2011, 12noon

Payday for this timesheet is May 6, 2011

 

Next Announcement:  May 2 (May 1-15 pay period).

Benefits Open Enrollment 2011-2012

The RCUH Benefits Open Enrollment Period (BOEP) is finally here.  BOEP forms will be mailed to all RCUH benefits-eligible employees on April 18, 2011.  Please review ALL of the materials provided. There are important changes detailed in these documents that will affect employees’ benefit elections for the upcoming plan year (e.g., Flexible Spending Plan).  If you do not receive a packet by Monday, April 25, 2011, please call Dayna Tsue at (808) 956-8953 or email her at [email protected] to request for a duplicate packet.

During this Open Enrollment period, you can:

  • Cancel/Change your health (medical & dental) insurance plan (submit Document 2).

·         Enroll into a health insurance plan for employees who previously waived coverage (submit Document 2).

·         Add eligible dependents not already on your health insurance plan (submit Document 2).

·         Enter into an annual *Flexible Spending Plan for the Plan Year 7/1/2011-6/30/2012 *Even though you are currently enrolled, you must submit Document 2 if you want to participate in this benefit during the next plan year 7/1/2011-6/30/2012.

·         Enroll into, cancel or change Supplemental/Voluntary Insurance Plans offered through RCUH (submit Document 2).

 

The following is a list of documents/forms included in your BOEP packet:

Document  

(click on link to download form)

Type of Information

#1 – Benefits Statement

 

Mailed out to employees on 4/18/11 (call 956-8953 or email [email protected] for duplicate copy)

Personalized informational sheet listing your current benefits (as of April 14, 2011)

#2Health Insurance & Flexible Spending Enrollment Form

HEALTH INSURANCE:  Submit this enrollment form only if you will be making plan changes or newly enrolling into a medical &/or dental plan.

 

FLEXIBLE SPENDING ACCOUNT (FSA):  Submit this enrollment form if you want to participate in or continue in an FSA Medical Expense Reimbursement Account &/or Dependent Care Expense Account for the 07/01/2011 – 06/30/2012 plan year.

 

VOLUNTARY INSURANCES:  Submit this enrollment form to elect, change, or cancel Voluntary Life, A/D&D, Cancer Care, Critical Care, Accident Guard, or Long-Term Care Insurance Plans.

#3Health Insurance Summary – HMSA

 

 

Informational sheet highlighting HMSA Health Plan Hawaii Plus (HPHP), Health Plan Hawaii Basic (HPH-B), Preferred Provider (PPO), & Comprehensive Medical (CompMED) plan benefits/coverage/rates.

#4 Health Insurance Summary – Kaiser Permanente

 

 

Informational sheet highlighting Kaiser A & B plan benefits/coverage/rates.

#5 Dental Insurance Summary – Hawaii Dental Service (HDS)

 

 

Informational sheet highlighting HDS (Dental) plan benefits/coverage/rates.

#6Flexible Spending Account (FSA) Plan Highlights

 

 

Informational sheet highlighting Flexible Spending Plan benefits.

 

 

   IMPORTANT BENEFIT ANNOUNCEMENTS 1

 

 

v  NEW Third-Party Administrator (TPA) for Flexible Spending Plan Accounts

Effective July 1, 2011, the RCUH’s Flexible Spending TPA will change from Total Administrative Services Corporation (TASC) to National Benefit Services (NBS).  As a participant, you will be receiving a “NBS Flexcard” debit card which can be used at various health care establishments like pharmacies, physician/dental offices, hospitals, optical providers, and mail order prescription programs that accept Visa.  If you currently have a “TASC” debit card, it will be deactivated on June 30, 2011.

 

v  NEW Dependent Age and Student Status Requirements

Effective July 1, 2011, dependents can be covered on your Health Plans until turning age 26, regardless of student-status (i.e., Your dependent does not need to be a full-time student to be covered on your Health Plans), due to the changes under the Health Care Reform Act.

 

v  Benefits Open Enrollment Meetings

We will be having three (3) Open Enrollment benefits meetings this year.  The meetings will be held on Oahu (University of Hawaii at Manoa campus) and broadcasted out to various sites on the outer islands. Representatives from our health/flexible spending vendors will be available to answer your questions, so we encourage all employees to take the time to learn your benefits options to ensure you are electing the best plan(s) to meet your needs.  

 

 

 

BIG ISLAND

(UH Hilo)

Media Services Room 350

KAUAI

(Kauai CC)

Learning Center Room 122

LANAI

MAUI/MOLOKAI

(Maui CC)

Ka’aike Room 105

OAHU

(UH Manoa Campus)

Kuykendall Hall 201

Friday, April 29, 2011

10:00 am – 12:00 pm

 

Friday, April 29, 2011

10:00 am – 12:00 pm

 

*This session will be recorded and will be available for future viewing.

Friday, April 29, 2011

10:00 am – 12:00 pm

 

Friday, April 29, 2011

10:00 am – 12:00 pm

 

Wednesday, May 4, 2011

10:00 am – 12:00 pm

Not Available

Not Available

Wednesday, May 4, 2011

10:00 am – 12:00 pm

Friday, May 6, 2011

1:00 pm – 3:00 pm

Friday, May 6, 2011

1:00 pm – 3:00 pm

Friday, May 6, 2011

1:00 pm – 3:00 pm

Friday, May 6, 2011

1:00 pm – 3:00 pm

 

 

Meetings are accessible for individuals with disabilities. To request an accommodation due to your disability, please call Dayna Tsue at (808) 956-8953 or email [email protected].

 

 

 

   IMPORTANT REMINDERS 1

 

è DEADLINE:  All Benefits Open Enrollment Forms must be received by Thursday, May 19, 2011

 

è MAIL OR FAX FORMS TO:

 

RCUH — Human Resources Department

2530 Dole Street, Sakamaki Hall D-100, Honolulu, HI 96822

FAX #: (808) 956-5022

 

è QUESTIONS?  Contact:  Kristen Stevens                                   

Phone: (808) 956-6979;  E-Mail:  [email protected]

2011 RCUH Hawaii Food Drive

The Hawaii Foodbank helps serve over 183,500 different individuals each year and is vital in preventing hunger in Hawaii. 

 

In these tough economic times many face tough choices daily; 

  • 79% of client households do not always know where they will get their next meal
  • 32% have had to choose between food and transportation
  • 28% have had to choose between food and rent/mortgage
  • 21% have had to choose between food and utilities

 

You can help provide meals for our co-workers, neighbors, friends and family in need.  

 

ü  A $10.00 donation equals food for 25 meals. 

 

Let’s all make a difference in another’s life by sharing what we have.  All donations are tax-deductible.  Mahalo for giving!

 

2011 RCUH Hawaii Food Bank Drive

April 13 – 28, 2011

 

Locations for Food Drop-off  & *Monetary Donations

*Make checks payable to: Hawaii Food Bank

ISLAND

LOCATION

DROP OFF HOURS

Oahu

 

RCUH Human Resources Office

2530 Dole Street, Sakamaki Hall D-100, Honolulu, HI 96822

RCUH Coordinator: call HR Dept. (808) 956-3100

Mon – Fri

8:00 a.m. to 4:00 p.m.

 

Big Island

(Hilo)

 

RCUH Hilo Office c/o Institute for Astronomy Building

640 North Aohoku Place, Room 106, Hilo, HI 96720

RCUH Coordinator: call HR Dept. (808) 956-3100

Mon – Fri

8:00 a.m. to 4:00 p.m.

 

Maui

UH Maui College Campus

310 Ka‘ahumanu, Kahului, HI 96732

Maui Coordinator: Francine Ching, 808-984-3434

 

 

 

Five Most Wanted Items:

1.  Canned Meats or Tuna

2.  Canned Meals

3.  Canned Soups

4.  Canned Vegetables

5.  Canned Fruits

 

Click here for more information about the Hawaii Foodbank, Maui Foodbank, Kauai Foodbank, Hawaii Island Foodbank.

Revision to Sub-Recipient Audit Information Form and Federal Sub-Recipient Questionnaire

TO: UH Principal Investigators / Designated University Officials / Other Project Personnel

 

The University of Hawai‘i Office of Research Services (ORS) has revised and clarified the Sub-Recipient Audit Information Form (Attachment 37a) and Federal Sub-Recipient Questionnaire Form (Attachment 37b) to address audit requirements.  The revised forms are available on the RCUH Policies and Procedures Attachments Index.

 

Should you have any questions, please contact the ORS Compliance Section at [email protected] or 956-7800.

 

TIAA-CREF E-Mail Breach

Attention all TIAA-CREF Retirement Plan Participants:

 

You should be receiving an important notice this morning via email from TIAA-CREF informing you that an unauthorized person from Epsilon, a vendor TIAA-CREF uses to send out mass emails, accessed a file containing first names, last names, and email addresses of some TIAA-CREF participants.  Please be assured that your TIAA-CREF accounts remain secure and have not been compromised.   However, affected participants may see more spam emails and phishing* attempts due to this breach.

 

Below are some additional precautions TIAA-CREF recommends participants follow:

  • Do not give your TIAA-CREF user ID or password in email.
  • Do not respond to emails that require you to enter personal or financial information directly into the email.
  • Do not reply to emails asking you to send personal information.
  • Do not use your email address as a login ID or password.
  • Do not respond to emails threatening to close your account if you do not provide personal information.

 

RCUH System Security

 

Additionally, RCUH employees should rest assure that all best practice security measures are taken to protect RCUH from attacks that could create similar data breaches that occurred with Epsilon.  We continuously re-evaluate these best practices for areas of improvement based on constantly evolving security threats.

 

Should you have any questions, please contact Kristen Stevens at (808)956-6979.

 

 

 

 

 

*phishing – A way of attempting to acquire sensitive/confidential information such as usernames, passwords, and financial banking information (i.e., account numbers, routing numbers, credit card numbers, etc.) by masquerading as your banking institution in an electronic communication.

RCUH Timesheet for April 1-15 pay period

In order to minimize searching for the RCUH timesheets each pay period, we will have the current RCUH timesheet available in the Current News section of the RCUH website on the first working day of each pay period.

 

Click Here for the April 1-15 Timesheet

 

Payroll Deadline is April 18, 2011, 12noon

Payday for this timesheet is April 21, 2011

 

Next Announcement:  April 18 (April 16-30 pay period).

RCUH Employee/Independent Contractor (EIC) Review Memo Requests

All Employee/Independent Contractor (EIC) Review memo requests should be sent directly to Nelson Sakamoto, Director of Human Resources ([email protected]) with a copy sent to Sharon Tamanaha ([email protected]).

 

Deadline to submit EIC memo requests are no later than 7 working days prior to commencing activity with the individual. 

 

For more information, please refer to policy 3.225 Employee/Independent Contractor Review.