RCUH Policy & Form Updates

The following policy and forms have been updated:

Should you have any questions, please contact Erin Yoda at [email protected].

eSign Migration Coming Soon

We want to inform you of a change to eSign that will affect your use on January 2-3, 2025. The State of Hawaii Enterprise Technology Services will be migrating the RCUH eSign users group to a different license. The URL and your login email address and password will not be affected.

As of 4:00 p.m. HST, Thursday, January 2, 2025 through 7:00 a.m. HST, Friday, January 3, 2025, please do not send or retrieve eSign documents. Any pending documents will not be affected during the migration process.

We’d like to remind you that documents are archived in your manage tab for 365 days. As a best practice, you should copy the PDF of the executed document (found in the signed and filed email notification to you) to a safe and secure place. Should you have any questions, please contact RCUH Corporate Services at [email protected].

Updates to RCUH’s Service Agreement Templates

The following attachments in the RCUH Document Library have been updated:

The templates have been updated to clarify wording and terms, and add additional dropdown options.  As a reminder, please do not attempt to unlock the templates, or make revisions outside the fillable boxes.  If you need assistance in using the templates, or have special circumstances that require additional revisions to the templates, please contact your assigned RCUH Procurement Specialist.  Should you have any questions, please contact Erin Yoda via email at [email protected].

Welcome Tracey Heinrich as RCUH’s new Director of Finance

RCUH is pleased to welcome Tracey Heinrich as RCUH’s incoming Director of Finance, effective December 2. She will be taking over the helm from current Finance Director Glenn Yee, who will be retiring.

Tracey comes to RCUH from Novartis Biomedical Research, based in San Diego, California. As the Associate Director of Finance and Administration for the company’s West Coast operations, she managed over $60 million in external funding from multiple grantors and was responsible for budgeting, forecasting, treasury management, month-end processes, financial analysis, and reporting. Tracey also worked at the University of California, Irvine for four years as a Senior Financial Analyst and held various roles over the course of 17 years at PricewaterhouseCoopers.

Please join us in welcoming Tracey to the RCUH ‘ohana!

Payment Approval Deadline for 12/24/24 and 12/31/24

The payment approval deadline on Tuesday, December 24 and Tuesday, December 31 is 12:00 noon. Online payment transactions approved by Fiscal Administrators by 12:00 noon on December 24 and 31 will be included in the daily check print and ePayment file. Please plan accordingly.

The last check run for the calendar year will be on Tuesday, December 31, 2024. Month-end processing will commence at 12:00 noon on December 31, 2024. During our month-end (end-of-day) processing, online purchasing, payment, and travel transactions can be initiated, but Fiscal Administrators will not have the ability to approve transactions. Transactions approved after 12:00 noon on December 31 will not be included in project reports for the month of December.

If you have any questions, please contact RCUH Accounting at [email protected].

RCUH Offices Closed on December 11, 2024

RCUH Core Staff offices at the East-West Center Burns Hall will be closed on Wednesday December 11, 2024, for an all-day staff retreat. Emails and voice messages will be periodically monitored; however, responses may be delayed.

HR Portal or Employee Self-Service: If you need help logging in, please go to the Employee Help Resources page: https://www.rcuh.com/work/help-resources/employee-resources/.

Financial Portal: If you need help logging in, please contact [email protected]. If you need assistance with the Financial Portal, please use the Help Widget to create a ticket. The Financial Portal will be open for business as usual, and online vendor payment transactions will be processed in accordance with our normal processing schedule.

Training Portal and eSign: Next-day service will be provided.

Please plan accordingly. We appreciate your understanding and patience. Should you have any questions, please email [email protected].

UPDATE – RCUH Financial Portal Down: Friday, November 15, 2024, 5:00 p.m. to 6:00 p.m. (HST) AND Saturday, November 16, 2024, 9:00 p.m. to Sunday, November 17, 2024, 5:00 a.m. (HST)

The RCUH Financial Portal will be down for system maintenance:

  • On Friday, November 15, 2024, 5:00 p.m. to 6:00 p.m. (HST)
  • From Saturday, November 16, 2024, 9:00 p.m. to Sunday, November 17, 2024, 5:00 a.m. (HST)

We apologize for any inconvenience this may cause and thank you for your understanding.

Payment Approval Deadline for 11/27/24 and Month End Processing for November 2024

The payment approval deadline for Wednesday, November 27, 2024 will be 2:00 p.m. RCUH Financial Portal payment transactions must be approved by 2:00 p.m. on Wednesday, November 27, 2024 to be included in the daily check print and ePayment file.

Month-end processing will commence at 2:00 p.m. on Wednesday, November 27, 2024. Transactions approved after 2:00 p.m. on November 27 will not be included in project reports for the month of November. Project reports will be accessible in the RCUH Financial Portal, but report balances will only reflect transactions posted through November 27 until processing resumes on Monday, December 2, 2024.

RCUH Core Staff offices will be closed on Thursday, November 28 for Thanksgiving Day, and closed on Friday, November 29 pursuant to the Governor’s and UH President’s Executive Memorandums “Administrative Leave During the 2024 Holiday Season”. Please plan accordingly.

If you have any questions, please contact RCUH Accounting at [email protected].