RCUH Vendor Payments for February 27, 2024

On Tuesday, February 27, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 27 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 27 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on February 15, February 16, February 22, February 23 and February 26 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 22, 2024 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Thursday, February 22, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 22 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on February 22 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on February 23.

Additionally, vendor payments for transactions approved on February 15 and February 16 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 22, 2024

On Thursday, February 22, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 22 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 22 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on February 15 and February 16 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

REMINDER: Duo Security to be enabled on RCUH Financial Portal, HR Portal/ESS on Friday, Feb. 23

To improve our security posture, RCUH will be incorporating Duo Security as a two-factor authentication solution into our RCUH Financial Portal, Human Resources Portal, and Employee Self-Service on Friday, Feb. 23, 2024. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.

How will Duo change my login experience?
When logging into an application that is protected by Duo, you will still enter your username and password. After inputting your login information, Duo requires you to approve a Duo Push notification to your smartphone or tablet and enter a 3-digit code for two-factor authentication. Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method.

If you do not have a smartphone or tablet, please email [email protected] so that we may enroll you in alternate two-factor authentication options.

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RESOURCES:

NEED ASSISTANCE?

Financial Portal: (808) 956-0509 | (808) 956-0505 | (808) 956-0516 | [email protected]

HR Portal/Employee Self-Service: (808) 956-8900 | [email protected]


REMINDER: If you have access to the HR Portal or Employee Self-Service (ESS), please remember to set up security questions in your profile for ease of access. If these are not set up and your password expires or you forget your password, you’ll need to call RCUH Human Resources at (808) 956-8900 to reset your password.

RCUH Vendor Payments for February 14, 2024 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Wednesday, February 14, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 14 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on February 14 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on February 15.

Additionally, vendor payments for transactions approved on January 25, January 26, January 31, February 2, February 9 and February 13 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 14, 2024

On Wednesday, February 14, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 14 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 14 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on January 25, January 26, January 31, February 2, February 9 and February 13 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 12, 2024 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Monday, February 12, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 12 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on February 12 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on February 13.

Additionally, vendor payments for transactions approved on January 25, January 26, January 31, February 2 and February 9 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 12, 2024

On Monday, February 12, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 12 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 12 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on January 25, January 26, January 31, February 2 and February 9 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 9, 2024 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Friday, February 9, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 9 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on February 9 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on February 12.

Additionally, vendor payments for transactions approved on January 25, January 26, January 31 and February 2 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

RCUH Vendor Payments for February 9, 2024

On Friday, February 9, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on February 9 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on February 9 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Additionally, vendor payments for transactions approved on January 25, January 26, January 31 and February 2 have been processed in accordance with our normal processing schedule.  Checks were printed and distributed, and ePayments (ACH and Card) were processed.  However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.  Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].