Malicious Email – “You received a new shared document from Rcuh Admin”

A malicious email posing to be on behalf of RCUH Admin was recently reported. Please do NOT contact the sender or click on the link. If you did, please contact your IT department immediately.

Sample message:

If you ever receive a suspicious email that appears to be from RCUH and want to confirm its legitimacy, please email [email protected]. Thank you for your cooperation.

RCUH Vendor Payments for December 1, 2023 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Friday, December 1, 2023, we encountered a system error which affected our end-of-day business processing. Vendor payments for transactions approved on December 1 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on December 1 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on December 4.

Additionally, vendor payments for transactions approved on Monday, November 27 through Friday, December 1, 2023 were processed in accordance with our normal processing schedule. Checks were printed and distributed, and ePayments (ACH and Card) were processed. However, the Financial Portal Approved listing screens and Search All Documents still have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days. Thank you for your patience as we continue to work on resolving this issue.

We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact [email protected].

New Policy on Mandatory Training for RCUH Employees

To better enforce training requirements and to make mandatory training requirements easier to find, RCUH has published a new policy, 3.270 Mandatory Training for RCUH Employees. While this policy does not result in major changes for employees, it does provide a single location for employees and their supervisors to reference. It also provides guidance on disciplinary action after 30 days of non-compliance.

If there are any questions surrounding this new policy, please email [email protected].

RCUH Vendor Payments for December 1, 2023

On Friday, December 1, 2023, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on December 1 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved. We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on December 1 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for the inconvenience and appreciate your patience.

Payment Information for November 27 and 28, 2023

Vendor payments for transactions approved on Monday, November 27 and Tuesday, November 28, 2023 have been processed in accordance with our normal processing schedule. Checks were printed and distributed, and ePayments (ACH and Card) were processed. However, the Financial Portal Approved listing screens and Search All Documents have not been updated with payment information (Check Date, Check Number, Payment Type) for transactions approved on those days.

Thank you for your patience as we work on resolving this issue. If you have any questions, please contact [email protected].

RCUH Vendor Payments for November 27, 2023 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Monday, November 27, 2023, we encountered a system error which affected our end-of-day business processing. Vendor payments for transactions approved on November 27 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on November 27 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on November 28.

We apologize for the inconvenience and appreciate your patience.

RCUH Vendor Payments for November 27, 2023

On Monday, November 27, 2023, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on November 27 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved. We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on November 27 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for the inconvenience and appreciate your patience.

RCUH Vendor Payments for November 21, 2023 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Tuesday, November 21, 2023, we encountered a system error which affected our end-of-day business processing. Vendor payments for transactions approved on November 21 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on November 21 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on November 22.

We apologize for the inconvenience and appreciate your patience.

RCUH Vendor Payments for November 21, 2023

On Tuesday, November 21, 2023, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on November 21 will be processed when the issue is resolved.

At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved. We are working to resolve the issue and we will post an updated announcement when the Financial Portal is back in operation.

RCUH transactions approved on November 21 for UH Extramural and SRRC accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for the inconvenience and appreciate your patience.

RCUH Vendor Payments for November 16, 2023 – UPDATE

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions.

On Thursday, November 16, 2023, we encountered a system error which affected our end-of-day business processing.  Vendor payments for transactions approved on November 16 will be processed in accordance with our normal processing schedule.

RCUH transactions approved on November 16 for UH Extramural and SRRC accounts will be transmitted and posted to the UH Kuali Financial System on November 17.

We apologize for the inconvenience and appreciate your patience.