RCUH Vendor Payments – UPDATE

On Tuesday, November 15, 2022, we encountered a system error which affected our normal business processing. We are currently unable to establish a server connection with our ePayment processor, and we are continuing to work on resolving this issue.

Starting from Tuesday, November 15, ALL vendor payments will be processed as a Check during this time period. There will be no ePayments (ACH or Card) until we can reestablish a server connection with our ePayment processor. Although the Remittance Information section on the payment document may show the vendor approved payment type is ACH or Card, please refer to the listing screens or Search All Documents for confirmation of the actual payment type that was sent to the vendor.

If you have an employee or vendor that needs an ePayment via ACH or Card, we respectfully ask that you hold on approving the payment transaction until this issue is resolved. If a check was already issued during this time period, we can assist with reissuing the payment as an ePayment when we reestablish a server connection with our ePayment processor. To request a reissued payment, please submit your request to Staci Saito at [email protected] and refer to RCUH Policy 4.250 for more details.

This issue has not affected payments for transactions approved on Monday, November 14. For transactions approved on November 14, checks were printed and distributed, and ePayments (ACH and Card) were processed. The listing screens and Search All Documents functions have been updated for transactions approved on November 14, 2022.

We apologize for any inconvenience this has caused and thank you for your understanding.

RCUH Vendor Payments for November 15, 16, 17, 18 2022 – UPDATE

On Tuesday, November 15, 2022, we encountered a system error which affected our end of day business processing. We are continuing to work on resolving this issue.

All vendor payments for transactions approved from Tuesday, November 15 through Friday, November 18 will be processed as a Check. There will be no ePayments (ACH or Card) for transactions approved during this time period. Although the Remittance Information section on the payment document may show the vendor approved payment type is ACH or Card, please refer to the listing screens or Search All Documents for confirmation of the actual payment type that was sent to the vendor.

This issue has not affected payments for transactions approved on Monday, November 14. For transactions approved on November 14, checks were printed and distributed, and ePayments (ACH and Card) were processed. However, the listing screens and Search All Documents functions have not been updated for transactions approved on November 14, 2022.

RCUH transactions approved on November 15 through 18 for UH Extramural accounts will be transmitted and posted to the UH Kuali Financial System on November 18. The UH Project Fiscal Reports should be updated on the morning of Monday, November 21.

We apologize for any inconvenience this has caused and thank you for your understanding.

RCUH Vendor Payments for November 15, 16, and 17, 2022 – UPDATE

On Tuesday, November 15, 2022, we encountered a system error that affected our end-of-day business processing.  We are continuing to work on resolving this issue.  Vendor payments for transactions approved on Tuesday, November 15, Wednesday, November 16, and Thursday, November 17 will be processed when the issue is resolved.

The Financial Portal will remain open and online purchasing, payment, and travel transactions can be created and approved. However, RCUH transactions approved on November 15, 16, and 17 for UH Extramural accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

Manual checks can be issued during this period on an emergency basis. Fiscal Administrators should contact RCUH Disbursing at [email protected].

We apologize for any inconvenience this may cause and thank you for your understanding.

RCUH Vendor Payments for November 15 and 16, 2022 – UPDATE

On Tuesday, November 15, 2022, we encountered a system error which affected our end of day business processing.  We are continuing to work on resolving this issue.  Vendor payments for transactions approved on Tuesday, November 15 and Wednesday, November 16 will be processed when the issue is resolved.

The Financial Portal will remain open and online purchasing, payment, and travel transactions can be created and approved. However, RCUH transactions approved on November 15 and 16 for UH Extramural accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

On an emergency basis only, manual checks can be issued during this period. Fiscal Administrators should contact RCUH Disbursing at [email protected].

We apologize for any inconvenience this may cause and thank you for your understanding.

RCUH Vendor Payments for November 15, 2022

On Tuesday, November 15, 2022, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on Tuesday, November 15 will be processed when the issue is resolved.

The Financial Portal will remain open and online purchasing, payment, and travel transactions can be created and approved. However, RCUH transactions approved on November 15 for UH Extramural accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for any inconvenience this may cause and thank you for your understanding.

RCUH Financial Portal Maintenance: Friday, November 11, 2022, 8:00 a.m. to 12:00 p.m.

The RCUH Financial Portal will be partially down for system maintenance on Friday, November 11, 2022, from 8:00 a.m. to 12:00 p.m. (HST).

During this time period, the Financial Portal will be accessible and online purchasing, payment, and travel transactions can be created and saved. However, Fiscal Administrators will not have the ability to approve transactions and the Reporting functions will not be operational.

We apologize for any inconvenience this may cause and thank you for your understanding.

UPDATE – RCUH Vendor Payments for November 2, 2022

On Wednesday, November 2, 2022, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on Wednesday, November 2 were processed on Thursday, November 3.

RCUH transactions approved on November 2 for UH Extramural accounts will be transmitted and posted to the UH Kuali Financial System on November 3.

We apologize for any inconvenience this may have caused and appreciate your patience.

RCUH Vendor Payments for November 2, 2022

On Tuesday, November 2, 2022, we encountered a system error which affected our end of day business processing. Vendor payments for transactions approved on Tuesday, November 2 will be processed when the issue is resolved.

The Financial Portal will remain open and online purchasing, payment, and travel transactions can be created and approved. However, RCUH transactions approved on November 2 for UH Extramural accounts will NOT be transmitted or posted to the UH Kuali Financial System, and UH Project Fiscal Reports may reflect incorrect amounts and balances until the issue is resolved.

We apologize for any inconvenience this may cause and thank you for your understanding.

2022 RCUH Outstanding Employees of the Year


On October 27, 2022, a gathering of nearly 100 celebrated the accomplishments of 16 exemplary RCUH employees at the newly renovated University of Hawaiʻi at Mānoa Campus Center Ballroom.

A selection committee comprised of Ken Hayashida, Marie Kumabe, and Clyde Shiigi selected the awardees based on the nominees’:

  • Initiative, leadership, and resourcefulness in carrying out their achievements,
  • Impact of their achievements on the project, professional field, and/or larger community, and
  • Other variables such as the significance or quality of their achievements.

RCUH proudly announces this year’s awardees:

TEAM CATEGORY

First Place: Telecommunications and Social Informatics (TASI), UH Social Science Research Institute
Ginger Porter, Umerang Imetengel, and Alyssa Shimizu

Second Place: Cyberinfrastructure, UH Information Technology Services
Michelle Choe, Sean Cleveland, Maria Dumanlang, Jennifer Geis, and Jared McLean

Honorable Mention: Shepherd Research Lab, UH Cancer Center
Nisa Kelly and En Liu


PROJECT SUPPORT STAFF CATEGORY

First Place: Kelsey McBeain, Department of Oceanography, UH School of Ocean and Earth Science and Technology

Second Place: Naomi Moran, Subaru Telescope, National Astronomical Observatory of Japan

Honorable Mention: Joanna Norton, Cassava Improvement Project, UH College of Tropical Agriculture and Human Resources


RESEARCHER/PROJECT MANAGER CATEGORY

First Place: Cris Milne, Hawaiʻi Center for AIDS, UH John A. Burns School of Medicine

Second Place: Hank Oppenheimer, Plant Extinction and Prevention Program, Pacific Cooperative Studies Unit, UH College of Natural Sciences

Honorable Mention: Jesse Abdul, Cooperative Institute for Marine and Atmospheric Research, UH School of Ocean and Earth Science and Technology

Each individual received a certificate and cash award. Additionally, first-place awardees received $1000 (shared equally by team members), while second-place awardees received $500 (shared equally by team members).

We wish to acknowledge and thank the following principal investigators who submitted nominations: Dominic Chow, Kyle Edwards, Jeffrey Hare & Douglas Luther, Christina Higa & Norman H. Okamura, Shaya Honarvar,  Gwen Jacobs, Satoshi Miyazaki, John Shepherd, and Sharon Wages. Congratulations to all!

UPDATE – Problem with Payments – October 7, 2022

The RCUH Financial Portal is back in operation and users may resume approving transactions in the Financial Portal.

On Friday, October 7, 2022, we encountered a system error that affected our end-of-day business processing and consequently, checks could not be printed.  Checks for vendor payments approved on Friday, October 7, 2022, will be processed in accordance with our regular processing schedule.  However, ePayments for vendor payments approved on Friday, October 7, 2022, may experience a one-day delay due to the Columbus Day Federal holiday on Monday, October 10, 2022.

We apologize for the inconvenience and appreciate your patience.