All RCUH Human Resources online systems will be down on Saturday, 02/26/22 at 5:00 AM (HST) to 10:00 AM (HST) for system maintenance.

This will include:

• Human Resources Portal
• Employee Self Service (ESS)
• Careers/Recruiting
• New Hire Documents (EHS)

We apologize for any inconveniences this may cause.

If you have any questions, please contact Taylor Sumi at (808) 956-6318 or [email protected].

To: Employees, Principal Investigators, Supervisory Authority, Fiscal Administrators, and Administrative Users

Effective February 15, 2022, RCUH has implemented a security question feature for users of the Human Resources Portal and Employee Self-Service (ESS).

This feature, while optional for HR Portal and ESS accounts, will enable system security features such as password resets. Users will have the ability to create individualized responses to the questions. Responses to these questions are secure and changes can be made at any time (even during data entry blackout periods). Those who do not complete security question(s) will need to call RCUH Human Resources for assistance with password verification.

Users who are unable to log on to complete their security questions should contact RCUH HR Information Systems for assistance:

• Phone: (808) 956-6318 or (808) 956-8344            
• Email: [email protected]

Why is this needed? In late 2021, RCUH HR was alerted to a security incident in which an RCUH employee’s personal email account was compromised. With this access, a malicious individual was able to reset the RCUH employee’s Employee Self-Service password. Although there was no intrusion into the RCUH system, this incident exposed the potential vulnerability of the previous password reset feature.

What was done? To protect employee and project confidential information, RCUH immediately disabled the automatic password reset feature and has been validating password requests and verifying user identities over the phone prior to resetting HR Portal and ESS passwords. For those who have called to reset their password in the last several months, we acknowledge the inconvenience it may have caused. However, we thank you for your patience as this action was implemented with your data security in mind.

All RCUH Human Resources online systems will be down on Saturday, 01/29/22 at 5:00 AM (HST) to 10:00 AM (HST) for system maintenance.

This will include:

• Human Resources Portal
• Employee Self Service (ESS)
• Careers/Recruiting
• New Hire Documents (EHS)

We apologize for any inconveniences this may cause. If you have any questions, please contact Taylor Sumi at (808) 956-6318 or [email protected].

ATTENTION:  Principal Investigators & Regular-Status employees at 50-100% FTE

UPDATED: Please be aware that all sessions have been booked. If you would like to schedule, please call TIAA’s Service and Scheduling Group at (800) 732-8353 Mon-Fri 6am – 3pm Hawaiʻi Standard Time.

RCUH is now coordinating one-hour Individual/Employee Retirement (GRA/SRA) Plan Advisory Sessions with TIAA via virtual meetings July 12-14. Regardless of your current status – whether you are a long-time employee, just hired, or somewhere in between – it is never too early or too late to consider retirement planning. During these personalized sessions, you will be able to discuss your personal financial/retirement goals with a TIAA Financial Consultant on a free and confidential basis.

Because these sessions are being held during normal business hours, all employees must notify their PIs and supervisors if they would like to attend. We encourage Principal Investigators to allow their employees to attend the TIAA Advisory Sessions, if requested. 

For employees unfamiliar with the SRA (Supplemental Retirement Annuity) plan, please note that unlike the GRA (Group Retirement Annuity) plan, there is no 12-month waiting period and you may enroll or make changes to your election at any time during the year. The SRA plan with TIAA is considered a 403(b) tax-deferred annuity plan which allows an employee to make contributions via payroll deduction from his/her pre-tax earnings over and above the amount being accumulated under the RCUH basic retirement plan (GRA). 

For more information about the GRA and SRA plans, please review Policy 3.560 RCUH Retirement Plans.

We have reserved the following dates and times for individual sessions:

Dates	Location
Wednesday, January 26	Virtual
Thursday, January 27	Virtual

https://shared.tiaa.org/public/publictools/events/meetingAndSeminar?employerId=1-8RJV-16

If you have questions or are unable to schedule an appointment online, please call TIAA’s Service and Scheduling Group at (800) 732-8353 Mon-Fri 6am – 3pm Hawaiʻi Standard Time.

Relevant Forms and Documents:
TIAA-SRA Supplemental Retirement Annuity – Agreement for Salary Reduction Form (B-6)

Meetings are accessible for individuals with disabilities.  Individuals who require special needs accommodations may request assistance in writing to [email protected] prior to the scheduled meeting.

All RCUH Human Resources online systems will be down on Wednesday, 01/05/22 at 6:00 PM (HST) to 7:00 PM (HST) for system maintenance.

This will include:

• Human Resources Portal
• Employee Self Service (ESS)
• Careers/Recruiting
• New Hire Documents (EHS)

We apologize for any inconveniences this may cause.

If you have any questions, please contact Taylor Sumi at (808) 956-6318 or [email protected].