To improve our security posture, RCUH will be incorporating Duo Security as a two-factor authentication solution into our RCUH Financial Portal, Human Resources Portal, and Employee Self-Service on Friday, Feb. 23, 2024. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.
How will Duo change my login experience? When logging into an application that is protected by Duo, you will still enter your username and password. After inputting your login information, Duo requires you to approve a Duo Push notification to your smartphone or tablet and enter a 3-digit code for two-factor authentication. Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method.
If you do not have a smartphone or tablet, please email [email protected] so that we may enroll you in alternate two-factor authentication options.
REMINDER: If you have access to the HR Portal or Employee Self-Service (ESS), please remember to set up security questions in your profile for ease of access. If these are not set up and your password expires or you forget your password, you’ll need to call RCUH Human Resources at (808) 956-8900 to reset your password.
To: All Active/Terminated RCUH Employees, Principal Investigators, Project Staff, Fiscal Administrators
Two-factor authentication is coming to the Human Resources Portal and Employee Self-Service on Friday, February 23, 2024. By implementing two-factor authentication, we are aiming to increase the security of our systems and to provide protection for the sensitive data found in these portals. Please refer to this news announcementfor more information.
In preparation for this, RCUH Human Resources will begin removing user IDs in the following situations:
Employees who have terminated and haven’t been paid through RCUH for 18 months or longer
Human Resources Portal users who are only on inactive Distribution Codes, or are on active Distribution Codes but haven’t logged in to the Human Resources Portal and/or Employee Self-Service for 18 months or longer
This will only impact user IDs that are used to login to the Human Resources Portal and/or Employee Self-Service. This process will continue to be done on a quarterly basis.
If there are any questions or concerns, please contact RCUH HR Information Systems via phone (808-956-8900) or email ([email protected]).
Effective Feb. 23, 2024, RCUH will require multi-factor authentication for its Human Resources Portal, Employee Self-Service, and Financial Portal. Similar to the University of Hawai’i, RCUH will be incorporating Duo Security as its new two-factor authentication solution. Here’s a brief overview of the upcoming MFA implementation:
What is two-factor authentication? Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.
Why do we need two-factor authentication? Login credentials are more valuable than ever and are increasingly easy to compromise. Over 90% of breaches today involve compromised usernames and passwords. Two-factor authentication enhances the security of your account by using a secondary device (e.g., smartphone) to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.
How will Duo change my login experience? When logging into an application that is protected by Duo, you will still enter your username and password. After inputting your login information, Duo requires you to approve a Duo Push notification and enter a 3-digit code for two-factor authentication. Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method. More information on the rollout of Duo is coming soon!
**IMPORTANT ACTION NEEDED PRIOR TO FEB. 23, 2024** If you do NOT have a smartphone, please email [email protected] to discuss alternate multi-factor authentication options.
All RCUH Human Resources online systems will be tentatively be down on the following Saturdays, from 5:00 AM (HST) to 10:00 AM (HST) for system maintenance.
Tentative Dates (Saturdays at 5:00 AM (HST) – 10:00 AM (HST)):
January 27, 2024
July 27, 2024
February 24, 2024
August 31, 2024
March 30, 2024
September 28, 2024
April 27, 2024
October 26, 2024
May 25, 2024
November 30, 2024
June 29, 2024
December 28, 2024
The maintenance will include:
Human Resources Portal
Employee Self Service (ESS)
Careers/Recruiting
New Hire Documents (EHS)
We apologize for any inconveniences this may cause. This schedule is subject to change.
If you have any questions, please contact RCUH HR at (808) 956-8900 or [email protected].
Taxes are one of life’s certainties, and no one likes giving up some of their hard-earned cash. While some tax strategies are easy to accomplish, others may take some planning. The Research Corporation of the University of Hawaii (RCUH) is pleased to offer MetLife’s Tax Strategies: The Basics and Beyond; a complimentary 60-minute webinar where you will learn about the tax planning steps, including tax basics, diversification, cutting your tax bill, and when to call a professional.
If you have any questions or need assistance registering, please contact RCUH Employee Benefits at [email protected] or call (808)956-2326.
Webinar Hosted by: MetLife
Please be advised this is not tax advice. For specific questions regarding an individual’s tax situation, employees should consult with their tax advisor.
On Friday, December 29, 2023, the entire RCUH corporate staff will be off-site at an all-day staff retreat.
To ensure that East-West Center personnel are not inconvenienced, deliveries and pickups should not be attempted. While it remains a business day for us, responses to emails may be delayed until the new year. Please refer to our December 19 web announcement regarding the payment approval deadline for December 29.
For urgent matters, please call (808) 956-0503 or email [email protected].
We thank you for your understanding and wish you all the best in the coming year.
per hour. There are subsequent increases to the minimum wage through the year 2028 as outlined below:
Effective Date
Minimum Wage
January 1, 2026
$16.00 per hour
January 1, 2028
$18.00 per hour
As a result, RCUH will implement the below changes to remain in compliance and maintain labor market competitiveness.
Student Assistant Pay Schedule and Non-Recruited Employees (Intermittent and Temporary status):
Historically, the RCUH Student Assistant Pay Schedule aligns with the University of Hawai‘i (UH) Student Pay Schedule. The new minimum pay rate at the entry level (A1-1) is $14.50/hour. Effective January 1, 2024, RCUH will adjust pay rates for all active Student Assistants, in accordance with their current pay grade and step. No action is needed from the PIs/projects.
The established Student Assistant Pay Schedule reflects pay rates for subsequent changes in 2026 and 2028. Similar notices and actions regarding the pay adjustment process will be communicated and initiated to comply with the pay schedule.
All Non-Recruited employees (Intermittent and Temporary status) must be compensated at least $14.50 per hour, consistent with the minimum pay rate for Regular-Status employees and Student Assistants.
RCUH Human Resources will identify current Non-Recruited employees who are making below $14.50 per hour and work with the Principal Investigators to adjust their pay rates to ensure compliance with the new minimum pay rate.
Regular-Status Pay Schedule (Non-Exempt and Exempt):
RCUH Human Resources has reviewed and adjusted the Regular-Status Non-Exempt and Exempt Pay Schedule in relation to the January 1, 2024 minimum wage increase. Please refer to policy 3.330 RCUH Pay Schedules for the updated pay schedule. Compliance with the updated Pay Schedule will be implemented in two phases:
Effective January 1, 2024:
Current employees: All Regular-Status employees earning less than $14.50 per hour must receive a pay adjustment to meet the new minimum pay rate on the pay schedule. RCUH Human Resources will identify current employees who are making below $14.50 per hour and work with the Principal Investigators to adjust their pay rates to ensure compliance with the new minimum pay rate.
Pending recruitments and new hires: All new hires must conform with the new minimums of the applicable job’s pay range.
Principal Investigators with current employees making above minimum pay rate, but, do not currently meet the new minimum of their job’s applicable pay range will have the following options:
Provide equity adjustment for current employee upon recruitment for additional position (new hires will be subject to the updated pay schedule).
Effective no later than January 31, 2025: If no additional positions are recruited for, PIs will have until January 31, 2025 to provide a pay adjustment to employees to meet the new minimum of the pay range.
Should Principal Investigators have budgetary constraints, they may request that the employee’s job description be re-evaluated to a lower pay range or converted to a Non-Exempt (eligible for overtime) status.
Please contact the staff below if you have any questions:
To better enforce training requirements and to make mandatory training requirements easier to find, RCUH has published a new policy, 3.270 Mandatory Training for RCUH Employees. While this policy does not result in major changes for employees, it does provide a single location for employees and their supervisors to reference. It also provides guidance on disciplinary action after 30 days of non-compliance.
If there are any questions surrounding this new policy, please email [email protected].
TO: All Eligible Regular-Status Employees that wish to elect/maintain the Maximum Allowable Contribution in the Calendar Year
On November 1, 2023, the Internal Revenue Service (IRS) announced cost-of-living adjustments increasing the maximum dollar contribution for pension plans and other retirement-related plans for 2024. Effective January 1, 2024, the maximum employee contribution limits will increase as follows: (see Table below):
Supplemental Retirement Annuity (SRA) Maximums– Effective January 1, 2024
2023 Maximum
New 2024Maximum
Employee contributions (pre-tax)
$22,500
$ 23,000 ($958.34 per pay period)
Additional “catch-up” contribution for individuals 50 years or older by December 31, 2024
$7,500 (Max TOTAL contribution $30,000)
$7,500for TOTAL contribution of $30,500 ($1,270.84 per pay period)
The RCUH does NOT automatically adjust your SRA contributions so if you have previously elected the maximum allowablecontributions, you must submit a new form.
To help our employees calculate their maximum contribution levels (per pay period) we are excited to introduce our SRA Maximum Allowable Contribution Calculator. This tool may be used at any point in the year and adjusts the contribution amount based on how many pay periods left in the tax year.
If you have any questions, please contact RCUH Human Resource Employee Benefits section at:
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