On Monday, June 24, 2024, we encountered a system error that affected our end-of-day business processing.  Vendor payments for transactions approved on June 24 will be processed when the issue is resolved. At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved.  We are … Continue reading “RCUH Vendor Payments for June 24, 2024”

RCUH will be releasing a Financial Portal refresh on Monday, July 15, 2024. To prepare our users for the new look and feel, RCUH will be offering a virtual demonstration on Wednesday, July 10, from 10:00 a.m. to 11:00 a.m. HST.  This webinar will provide an overview of the new features and will be geared … Continue reading “2024 RCUH Financial Portal Refresh – Announcement 2 – July 10 Webinar”

We are pleased to announce that the RCUH Financial Portal will undergo a system upgrade on Monday, July 15, 2024. This upgrade reflects our ongoing commitment to enhancing research, development, and training in Hawai’i. The new system is designed to offer a more efficient and user-friendly experience as well as improved systems security. Website Address … Continue reading “2024 RCUH Financial Portal Refresh – Announcement 1 – General Information     “

On June 19, 20, and 21 we encountered a processing error with our third-party payment processor which has affected our ability to issue ACH or Card payments.  For payment transactions approved in the Financial Portal on June 19, 20, or 21, RCUH has not been able to process or issue ACH or Card payments.  We … Continue reading “RCUH Vendor ePayments (ACH, Card) for June 19, 20, 21, 2024”

The RCUH Financial Portal is back in operation and Fiscal Administrators may resume approving transactions. On Tuesday, June 18, 2024, we encountered a system error which affected our end of day business processing.  Vendor payments for transactions approved on June 18 will be processed in accordance with our normal processing schedule. RCUH transactions approved on … Continue reading “RCUH Vendor Payments for June 18, 2024 – UPDATE”