On Tuesday, January 28, 2025, we encountered a system error that affected our end-of-day business processing. Vendor payments for transactions approved on January 28 will be processed when the issue is resolved. At this time, online purchasing, payment, and travel transactions cannot be approved in the Financial Portal until the issue is resolved. We are … Continue reading “RCUH Vendor Payments for January 28, 2025”

The RCUH Financial Portal will be down for system maintenance from Saturday, January 18, 2025 9:00 p.m. to Sunday, January 19, 2025 5:00 a.m. (HST). We apologize for any inconvenience this may cause and thank you for your understanding.

The RCUH Financial Portal will be down for system maintenance from Sunday, January 12, 2025 9:00 a.m. to Monday, January 13, 2025 5:00 a.m. (HST). We apologize for any inconvenience this may cause and thank you for your understanding.

RCUH’s eSign migration has been completed and users should be able to access their Adobe eSign accounts. We were notified by the State of Hawaii Enterprise Technology Services Office that an error occurred on the backend that will require some users to complete an additional authentication step via the UH Google portal. Click here for … Continue reading “eSign Migration Completed”

The State of Hawaii Enterprise Technology Services Office has notified RCUH that the eSign migration has been delayed to Monday, January 6, 2025 at 4:30 p.m. RCUH will send out an email once the migration has been completed, which is expected to be Tuesday, January 7.   As a reminder, any agreements started during the … Continue reading “eSign Migration Update”