Important Notice: Kaiser Medical Insurance: Issues with RCUH Enrollment file (January 30, 2025) – RESOLVED Jan 30 – 2:00 pm

UPDATE (January 30 – 2:00 pm) All employee accounts have been corrected by Kaiser so employees should not have issues obtaining services. Thank you for your patience and understanding.


Original Post:

Please be aware that we have just received notice (January 30, 2025) that there was an issue with Kaiser’s processing of RCUH’s electronic enrollment file.

If you received a notice from Kaiser that your medical coverage has ended, please note this was sent in error and you are currently showing active coverage in the RCUH system. Kaiser is currently working on correcting this error on their end and has committed to resolving these enrollments no later than tomorrow, Friday, January 31st.

If you require immediate services today (e.g., medical appointments, prescriptions), please contact the Employee Benefits section to put you on the RUSH/EXPEDITED list with Kaiser:

RCUH Employee Benefits Section Contact Information:
Email: [email protected]
Phone: (808) 956-7055 or (808) 956-2326

We sincerely apologize for the confusion and any inconvenience this may have caused.

October & November Workshops: Invest in Yourself: Improving your Financial Wellness

Creating a secure future is important to all of us. The RCUH Employee Benefits section encourages individuals to take advantage of the available resources to better yourself and improve the quality of life for you and your family.

RCUH is coordinating workshops in October and November focusing on improving your financial wellness. Please consider adding one (or more) of the workshops to your schedule! We encourage employees to coordinate attendance with your supervisor/Principal Investigator.


Kaiser Permanente

Whether you’re about to retire or already enrolled in a Medicare health plan, knowing more about your Medicare benefits can give you an advantage. See Kaiser Medicare 101 Flyer.

Kaiser Medicare 101 Register here.

  • Monday, October 21 (9:00-10:00 a.m. HST)
  • Thursday, October 24 (9:00-10:00 a.m. HST)
  • Friday, November 15 (9:00-10:00 a.m. HST)
  • Wednesday, November 20 (1:00-2:00 p.m. HST)

HMSA

Attend a Medicare Workshop online or in person. Learn the basics of Medicare and ask questions and get answers in real time. Find a workshop here.


MetLife

  • October 25 (12 noon HST) Preparing to Care for an Aging Parent: Current and future caregivers should understand their roles and responsibilities, from starting a conversation and assessing needs to creating a plan and finding support. Register here.
  • November 1 (12 noon HST) Smart Money Moves: Take away key tips to set yourself up for long-term financial success―from having a tax strategy to allocating assets, there is something for everyone to learn. Register here.
  • November 8 (12 noon HST) Tax Strategies: The Basics and Beyond: Back by popular demand! This workshop reviews tax basics, diversification, how to lower tax bills, record keeping, trusts, and when to call a professional. Register here.

TIAA Register here.

  • October 9 (6:00 a.m. HST) Quarterly economic and market update: Hear from the experts in TIAA’s Wealth Chief Investment Office about key drivers of the markets and economy that are impacting investors.
  • October 23 (9:00 a.m. HST) Myth-busting: Planning and managing healthcare expenses: Learn more about your Medicare and long-term care benefits for today and tomorrow.
    Please note that RCUH has Flexible Spending Accounts (FSAs), and not Health Savings Accounts (HSAs).

If you need assistance or have any questions, please contact the RCUH Employee Benefits section at [email protected] or call (808) 956-2326 or (808) 956-7055.